CPO Extended Warranty Privacy Policy

Effective January 2025

Your privacy is important to CPO Extended Warrant, LLC. (“CPO,” “we,” “us,” or “our”), and this policy outlines how your information is used and protected. CPO respects the privacy rights of visitors to our website, www.cpowarranty.com (“Website”), and this Privacy Policy (“Policy”) describes our online practices regarding data collection and usage. This Policy is subject to change or updates without prior notice. By accessing our website, you acknowledge and agree to the practices outlined in this Policy. If you do not agree with the terms, please refrain from using the Website. This Policy applies to all users, and we encourage you to review it regularly.

Protecting Your Privacy

I. The Website Covered

This Policy applies to the information practices of www.cpowarranty.com. Any Website posted by CPO will link to this Policy, and it will govern the data collected. However, third-party websites that may be linked from www.cpowarranty.com are subject to their own privacy policies. CPO recommends reviewing their policies to understand their practices. CPO reserves the right to update this Policy at any time without notice. Continued use of the Website after changes are posted constitutes your acceptance of the modified terms.

II. Data Collection

You are not required to provide personal information to use the Website. However, CPO may collect information such as your name, address, email, phone number, vehicle details, and claims information when you interact with us. This may also include data shared by dealers, agents, or service contract sellers.

We use your information to:

  • Assess eligibility for products

  • Process claims

  • Fulfill obligations under vehicle service contracts

  • Improve our services

  • Respond to inquiries about products, offers, or promotions

CPO restricts access to personal information to authorized personnel and employs security measures to protect it from unauthorized access.

III. Collected Data

CPO gathers standard internet data, such as cookies, when you navigate www.cpowarranty.com.

Cookies:

  • Session Cookies: Temporary cookies used during your visit and deleted upon closing your browser.

  • Persistent Cookies: Remain on your device and help us recognize repeat visitors.

Cookies do not store sensitive information such as passwords or account numbers. Disabling cookies may limit certain functionalities of the Website.

Web Beacons:
We use web beacons to track how users interact with the Website and emails, helping us improve our services and analyze marketing campaigns.

IP Addresses:
We collect IP addresses to gather non-personally identifiable information, such as regional access patterns.

Third-Party Cookies:
CPO may engage third-party providers to analyze website traffic or track advertising performance. These cookies do not include personal information unless re-associated by us.

IV. Sharing and Security

CPO may share collected data with authorized associates or partners to enhance services, such as facilitating claims. Information is only shared with nonaffiliated parties when required by law or necessary to protect our rights or those of others. We maintain safeguards to protect your data against unauthorized access and misuse. CPO does not respond to “Do Not Track” signals.

The Website is intended for individuals aged 18 or older. We do not knowingly collect information from children under 13. If you are under 13, please refrain from using the Website.

V. International Data Use

If you reside outside the United States, you consent to the transfer of your information to the U.S., where data protection laws may differ from your country of residence.

VI. Contact Us

For questions regarding this Privacy Policy, please contact us at (385) 323-7301.

California Financial Privacy Act Policy

Effective January 2025

Your privacy is important to CPO Extended Warranty, LLC. (“CPO,” “we,” “us,” or “our”). This policy outlines your privacy rights under the California Financial Information Privacy Act (the “Act”) and how your personal information is collected, used, and shared.

Protecting Your Privacy

I. Information We Collect

CPO may collect the following personal information about you if you purchase our products or services:

  • Personal Information: Name, address, phone number, and email address.

  • Vehicle Information: VIN, date of purchase, purchase price, mileage, and vehicle details.

  • Contract Information: A copy of your contract with us.

  • Financial Information: Lienholder and loan details.

  • Dealership Information: The dealership where your vehicle was purchased.

We retain this information as required by applicable law and may keep it longer when necessary for business or legal purposes.

II. Information Sharing

CPO does not sell your personal information. We only share your information under the following circumstances:

  • To Complete Transactions: For example, sharing information necessary to process claims, conduct inspections, or meet insurer requirements.

  • Legal Compliance: Sharing information required to comply with federal or state laws.

  • Permitted by Law: Sharing information necessary to provide you with the best service or maintain your account.

CPO does not share your personal information with affiliates or outside entities beyond these purposes.

Your Choices and Rights

I. Rights Under the Act

You have the following rights under the California Financial Information Privacy Act:

  • Right to Know: You may request details about the personal information we collect and retain about you.

  • Right to Deletion: You may request the deletion of your information, except where retention is required by law (e.g., for claims processing or regulatory compliance).

  • Non-Discrimination: CPO will not discriminate against you for exercising your privacy rights.

II. How to Exercise Your Rights

You can exercise your rights under the Act in the following ways:

1.        Call Us: Reach us at (385) 232-7301.

2.        Submit a Written Request: Complete the form below and send it to:
P.O. Box 84, Orem, UT 84059.

CPO will respond to your request in accordance with the Act. Please note that some information cannot be deleted due to legal or regulatory requirements.

Privacy Request Form

To exercise your rights, complete the following form:

Name (Please Print): ______________________________________________________________________________
Contract Number: ________________________________________________________________________________
Street Address or Mailing Address: ________________________________________________________________
City, State, Zip: ________________________________________________________________________________

Signature: __________________________________________ Date: ______________________________

Contact Us

Questions regarding this Privacy Policy or the information practices of our website should be directed to:
Phone: (385) 232-7301.